If you own or run a business, then you already know that appearances matter. Whether it is to sign a deal with a new partner, look professional for visitors, or keep your team motivated and productive, the quality of your commercial cleaning matters.
Finding the best commercial cleaning contractor for your company or organisation is vital. Just like you would interview when recruiting a new employee to find out if they are a match, you should do the same when choosing a cleaning contractor. But where do you begin?
Here we reveal seven questions that every business should ask when hiring a commercial cleaning contractor.
1. Do You Have Experience In My Industry?
While many offices are similar, there is uniqueness from one industry to another, so the relevant experience will directly affect the result. For example, healthcare cleaning services are very different from those leveraged in retail units, construction, food production, or schools and colleges.
So, ask your commercial cleaning prospects if they clean a similar business.
2. Do You Use Your Own Cleaning Products And Equipment?
If you do not want an unwelcome surprise on day one, you must check if your commercial cleaning contractor has their own equipment and products. Professional cleaners use commercial-grade equipment and cleaning products, which deliver far superior results. You will also avoid additional regular costs such as buying new mop heads, vacuum filters, cleaning solutions, and new equipment should it break down.
3. Are You Insured?
While care and awareness are a top deliverable and priority for cleaners, accidents causing damage or injury can occur. Your commercial cleaning company must hold the correct insurance. These should include general liability insurance, automobile liability insurance, and worker compensation insurance, as well as specialist insurance for jobs such as working at height.
4. Do You Clean On A Regular Schedule?
Scheduling is critical because some operations are relatively clean, while others produce dirt, grime, and dust regularly. Your commercial cleaner should offer regular and one-off cleaning services with a frequency and time that suits you.
Ask your potential cleaning contractor if they provide emergency cleans, and in particular, coronavirus decontamination and disinfecting fogging as a COVID response.
5. Do You Screen Your Employees?
You will not know the cleaners that arrive and have access to your premises, so ensure the cleaning contractor has a thorough vetting process. All cleaning technicians should have undergone a background and reference check, criminal history check, and drug use monitoring.
6. How Long Have You Been Contract Cleaning?
You are sure to run into quality problems if your cleaning contractor does not know what it is doing. Ask how many years they have been in business and what their quality control and reporting procedures are.
7. What Is The Scope Of Your Cleaning Services?
Ask your prospectus cleaning company if they offer all the services you might need, from carpet and floor cleaning to high-level, window, jet and pressure, external facade, graffiti, event, and Doff steam cleaning.
The Right Cleaners For Your Business
Ratcliffe Cleaning has more than 25 years of experience as a cleaning contractor and has built a network of six local offices; Birmingham, Cannock, Coventry, Wolverhampton, West Bromwich, and Stoke.
We offer outstanding value for money and hold specialist insurance to cover all our services. We provide all our customers with a risk assessment, method statement, COSHH assessment, and insurance certificates.
To discuss bespoke commercial cleaning for your business, don’t hesitate to get in touch with our expert team today.